Netflix users beware, the scammers want your personal information. Netflix has millions of users, so is it any wonder those users have become the target of phishing email scams? The bottom line is, if you receive an email advising you that your payment to Netflix has been declined and that you can remedy the problem by clicking a link in the email, it’s a Netflix scam.
Did Netflix actually send me the email?
Most likely, no. This type of scam has become so popular, it’s even got a name—brandjacking. In this case, the Netflix brand has been highjacked to lure victims into providing their personal information.
How did scammers get my Netflix account information?
The scammers probably don’t have your Netflix account information. While there have been a couple of questionable Netflix data breaches, the current phishing scams are not being sent because your account has been compromised. In fact, they’re being sent to compromise your account by getting you to provide your login credentials on a bogus website.
Tips to deal with the Netflix scam
- Don’t click any links in the email.
- If you do click, don’t panic. As long as you haven’t provided your login credentials or credit card information, you should be able to delete the email without worry.
- If you do update your information, you’ve got some work to do. First, log into your Netflix account by typing Netflix.com into your browser. Then, change your password. If you are unable to log into your account for any reason, call Netflix using the number displayed on their website. You should also contact your credit card company and alert them to what you’ve done.
- You can report the email to Netflix at firstname.lastname@example.org
- If you would like more information about how to deal with the scam, visit Netflix.com.